Swyrlz Privacy Policy
Introduction
This Privacy Policy outlines the practices of SynergyA2Z, LLC (doing business as Swyrlz) ("we", "our" or "the Company") with respect to information collected from users who access our website at www.swyrlz.com ("Site"), or otherwise share personal information with us (collectively: "Users").
We respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your data.
Grounds for data collection
Processing of your personal information (meaning any information which may potentially allow your identification with reasonable means; hereinafter "Personal Information") is necessary for the performance of our contractual obligations towards you (such as processing orders and shipping products), providing you with our services, protecting our legitimate interests, and complying with legal and financial regulatory obligations to which we are subject.
When you use the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy.
What information we collect?
We collect two types of data and information from Users:
A. Non-personal Information This is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site. We are not aware of the identity of a User from which the Non-personal Information was collected. This may include:
Aggregated usage information.
Technical information transmitted by your device (e.g., browser type, operating system, language preference, access time) to enhance the functionality of our Site.
Activity on the Site (e.g., pages viewed, browsing patterns, clicks, heatmaps).
B. Personal Information This is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual. This includes:
Device Information: Geolocation data, IP address, unique identifiers (e.g., MAC address and UUID), and other activity data.
Registration & Order Information: When you register on our Site or place an order, we collect details such as: Full Name, Email Address, Physical Shipping/Billing Address, Phone Number, and Payment Information (processed securely by third-party payment processors).
Communications: Information you provide when contacting customer support or engaging with us via social media.
How do we receive information about you?
We receive your Personal Information from various sources:
- When you voluntarily provide us your personal details in order to register on our Site;
- When you use or access our Site in connection with your use of our services;
- From third party providers, services and public registers (for example, traffic analytics vendors).
How We Collect Information
We receive your Personal Information from various sources:
Directly from You: When you voluntarily provide us with your personal details to register, make a purchase, or subscribe to our newsletter.
Automatically: When you use or access our Site, we use cookies and tracking technologies to collect data on your usage.
Third Parties: From third-party providers, services, and public registers (for example, traffic analytics vendors like Google Analytics or advertising networks).
How We Use Your Information
We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy. We may use the information for the following:
Order Fulfillment: To process payments, ship your Swyrlz products, and provide order updates (often facilitated via Amazon Fulfillment services).
Communication: To send you notices regarding our services, provide technical information, and respond to customer service issues.
Marketing: To communicate with you about our latest updates, products, and services (see "Marketing" section).
Advertising: To serve you advertisements when you use our Site or third-party platforms (see "Advertisements").
Optimization: Conducting statistical and analytical research to improve the Site and user experience.
Sharing Information with Third Parties
We may share Personal Information with our trusted third-party providers, who may be located in different jurisdictions, for the following purposes:
Hosting and Operation: Hosting our Site and maintaining our database.
Fulfillment: We may share address and order data with logistics partners (including Amazon FBA) to deliver your products.
Marketing & Analytics: Serving advertisements, evaluating the success of our advertising campaigns (e.g., Meta, Google), and retargeting users.
Payment Processing: Securely processing your payments.
Legal Disclosure: We may disclose information if we have good faith to believe that disclosure is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process, or governmental request; (ii) enforce our policies; (iii) investigate, detect, prevent, or take action regarding illegal activities, fraud, or security issues; (iv) establish or exercise our rights to defend against legal claims; or (v) prevent harm to the rights, property, or safety of us, our users, or any third party.
Your Rights (GDPR & CCPA/CPRA)
Depending on your location, you may have specific rights regarding your Personal Information:
Right to Access: Request confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information.
Right to Data Portability: Receive a copy of personal information you directly volunteered to us in a structured, commonly used, and machine-readable format.
Right to Rectification: Request correction of your personal information that is in our control.
Right to Erasure (Right to be Forgotten): Request deletion of your personal information.
Right to Opt-Out: Object to the processing of personal information (including for marketing purposes) or opt-out of the "sale" or "sharing" of personal data for cross-context behavioral advertising.
Right to Limit Use: Request to restrict processing of your sensitive personal information.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
If you wish to exercise any of these rights, please contact us at: privacy@swyrlz.com
Cookies and Tracking
We use cookies and other technologies to improve your experience.
Session Cookies: Temporary cookies deleted when you close your browser.
Persistent Cookies: Saved on your computer for a fixed period to remember your preferences (e.g., login details).
Third-Party Cookies: Set by other online services (e.g., Google Analytics, Facebook Pixel) to monitor web access and serve ads.
You may remove cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly.
SMS/Mobile Marketing (TCPA Compliance)
By entering your phone number in the checkout or subscribing via our subscription form, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition for any purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP
to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages.
Transfer of data outside the EEA
Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.
Retention of Data
We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected.
Security
We take great care in implementing and maintaining the security of the Site and your information. We employ industry-standard procedures and policies (such as SSL encryption) to ensure the safety of the information we collect and retain. However, we cannot guarantee that unauthorized access will never occur.
Minors
The Site is not designed for or directed at children. Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, please contact us at privacy@swyrlz.com.
Updates to this Policy
We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy Policy. The last revision will be reflected in the "Last Modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments.
How to contact us
If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at:
SynergyA2Z, LLC Email: privacy@swyrlz.com
Website: www.swyrlz.com
